When COD is late or does not match
Most COD discrepancies are not fraud. The two sides are counting from two different dates. Here is the reconciliation that finds the gap.
Shipping notes
Things that actually happened while working with shops.
Packing so things stop breaking
Most breakage is not reckless driving. It is a box wider than the thing inside it. Six fixes you can make today.
What "cheap shipping" actually means
The rate card is one part of it. The real money leaves through four places the rate card never mentions.
What a new shop needs before its first order
Five things worth having before the first parcel leaves. Four of them can be fixed later. One cannot.